Privacy Policy

How Shelfog Foundation Pty Ltd collects, uses, and protects your personal information

1. Introduction

Shelfog Foundation Pty Ltd (ABN 93 697 601 808, ACN 697 601 808) is committed to protecting the privacy of individuals whose personal information we handle. This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Types of Personal Information We Collect

We may collect the following types of personal information:

  • Names, email addresses, and postal addresses
  • Phone numbers (where voluntarily provided)
  • Organisation names and positions held
  • Information provided in grant applications, partnership inquiries, and service requests
  • Correspondence and communication records
  • Website usage data collected through cookies and similar technologies

3. How We Collect Personal Information

We collect personal information directly from you when you:

  • Submit a contact form or send us an email
  • Apply for a grant or partnership opportunity
  • Subscribe to communications or register for events
  • Interact with our website

We may also collect personal information from third parties, such as referral organisations or publicly available sources, where it is reasonably necessary for our functions or activities.

4. How We Use Personal Information

We use personal information for the following purposes:

  • Processing and assessing grant applications and partnership proposals
  • Providing advisory and consultancy services
  • Communicating with you about our services, initiatives, and events
  • Complying with legal and regulatory obligations
  • Improving our website and services
  • Maintaining records required by law

5. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers and contractors who assist us in operating our business, subject to confidentiality obligations
  • Government agencies where required or authorised by law
  • Professional advisors, including auditors and legal representatives

We do not sell, rent, or trade personal information to third parties for their own marketing purposes.

6. Australian Privacy Principles (APPs)

Our handling of personal information is governed by the Australian Privacy Principles. Key principles include:

  • APP 1 – Open and Transparent Management: We make this policy available and ensure our practices are clear.
  • APP 3 – Collection of Personal Information: We only collect information reasonably necessary for our functions.
  • APP 5 – Notification: We will notify you at or before the time of collection about why we collect your information.
  • APP 6 – Use or Disclosure: We only use or disclose information for the primary purpose for which it was collected, or a related secondary purpose you would reasonably expect.
  • APP 8 – Cross-border Disclosure: We take reasonable steps to ensure overseas recipients handle information consistently with the APPs.
  • APP 10 – Quality: We take reasonable steps to ensure the personal information we collect is accurate, up to date, and complete.
  • APP 11 – Security: We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

7. Cookies and Website Data

Our website may use cookies and similar technologies to collect non-personal information about how visitors use our site, including pages visited, time spent, and browser type. This data is used solely for analytical purposes to improve our website experience.

You can disable cookies through your browser settings. Doing so may affect some functionality of our website.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. These steps include:

  • Secure storage of physical and electronic records
  • Access controls limiting who can view personal information
  • Regular review of data handling practices

9. Access and Correction

Under APP 12 and APP 13, you have the right to:

  • Request access to personal information we hold about you
  • Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant, or misleading

To make a request, please contact us at ceo@shelfogfoundationpty.site. We will respond within a reasonable timeframe and may require verification of your identity before processing your request.

10. Complaints

If you believe we have breached the Australian Privacy Principles in relation to your personal information, you may make a complaint by contacting us at ceo@shelfogfoundationpty.site.

We will investigate and respond to your complaint promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact:

Shelfog Foundation Pty Ltd
ABN 93 697 601 808
ACN 697 601 808
Email: ceo@shelfogfoundationpty.site
Western Australia